This video explains how to submit changes to your online store rough draft. Here's a summary:
How to submit changes: There are two options:
Email your changes to [email protected]
If you have a dedicated client success contact, email them directly.
What to include in your email: Be specific about the changes you want.
For package changes:
Clearly state what you want added or modified (e.g., name, price, description).
Descriptions should be written in a clear and comforting way for grieving families.
List all included items in the package.
Mention any disclaimers or limitations (e.g., weight limits, additional fees).
For merchandise changes:
Provide details like supplier name, item name, and your desired price.
Keep it concise - avoid overwhelming families with too many options.
Additional tips:
Watch the recommended video for details on editable content.
Don't try to turn your online store into a full e-commerce platform.
Clearly outline fees for oversized loved ones, including any necessary additional services.
Be clear and concise in your communication. You can send a Word document, email, or even a video outlining the changes.
Next steps:
Ensure you have a Stripe payment account set up for the online store to function.
Once your store reflects your desired changes and your Stripe account is set up, you'll be ready to accept online arrangements from families.