Highlights:
02:25 – Why the First Family Conversation Matters
06:24 – The Language of Care: Choosing Intentional Words to Reflect Compassion 12:36 – How to Build Trust on the First Family Conversation
18:10 – First Family Conversation Do’s and Don’ts
21:43 – Common Mistakes That Hinder Connection
22:30 – Sample Audio of a Good First Family Conversation
28:26 – Reframing the Sales Mindset: Educate, Don’t Sell
30:53 – Next Step Suggestions
35:23 – The Second Conversation: The Importance of Follow-Up
37:23 – Sample Scripts for Follow-Up
42:26 – How to Leverage Parting Pro for Follow-Up
46:40 – How to Adjust Email Reminders for Follow-Up in Parting Pro