Highlights:
00:37 Feature Review: Case Details Update
03:14 Pro-Tip: Organizing Your Cases
07:42 Announcement: Coaching Call Coming This August!
09:43 How to Disable Automatic Creation of Obituary
12:09 How to Process a Refund
14:09 How Contracts are Sent out to Customers
15:45 How to record payments
17:30 How Imminent cases can make payments and complete forms
20:29 Default Funeral Director Designation