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What is an online checkout?
What is an online checkout?

What is my online store and why do I need it?

Will Chang avatar
Written by Will Chang
Updated over a week ago

Your online checkout is your online store that allows your families to view, select, and pay for the funeral service options you offer. 

We've designed a beautiful online store to give your families a high quality experience. Our goal is for your families to feel safe and taken care of by your funeral home in an online transaction.

By displaying funeral and merchandise options in a simple and visually appealing way, our funeral homes have increased their average order value by 8%. With online checkout, funeral homes are enabled to upsell without being pushy. Our funeral homes are excited to see their families selecting additional services and merchandise.

We programmatically include the fees you need added and include any additional services you offer.

The FTC requires the funeral home to make a reasonable attempt to give a completed Statement Funeral Goods and Services to the family prior to final disposition. The payment page of the online checkout acts as a legal Statement of Funeral Goods and Services. Through completing an online credit card payment, the family sees and agrees to the itemized list of goods and services they've chosen.

The payment page contains all disclosures required on the Statement of Funeral Goods and Services by the FTC. The family has the option to print out the Statement of Funeral Goods and Services for their records. Once online payment has been completed, the family and funeral home  both receive an email receipt of the itemized goods and services that were paid for.

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